Privacy Policy

Savanna Stalkers operates this website and provides bespoke luxury travel planning services, including access to exclusive lodges, safari experiences, and curated travel packages (the “Services”). Savanna Stalkers is powered by Wix, which enables us to host and operate our website and related digital services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or engage our Services. If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy governs how your personal information is handled.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

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Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with Savanna Stalkers, we may collect the following categories of personal information.

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Contact Information

• Full name

• Email address

• Phone number

• Country of residence

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Travel & Preference Information

• Travel dates and flexibility

• Destination interests

• Budget ranges

• Accommodation preferences

• Group size and traveler details

• Special requests or considerations (e.g., anniversaries, accessibility needs)

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Payment Information

If you proceed with a booking, payments are processed securely through third-party payment providers. We do not store full credit card numbers. We may receive limited transaction confirmation details necessary for booking management.

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Communications

• Information you provide when contacting us by email, forms, or other communication channels

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Device & Usage Information

• IP address

• Browser type

• Device information

• Website interaction data (pages viewed, time spent, general usage patterns)

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Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you submit inquiries, request itineraries, communicate with us, or provide travel details

• Automatically through our website via cookies and similar technologies

• From service providers that support our website, communications, analytics, or payment processing

• From travel partners, only where necessary to plan or confirm your travel arrangements

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How We Use Your Personal Information

We only use your personal information for the purposes described below.

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Travel Planning & Service Delivery

We use your information to:

• Design and tailor custom luxury travel itineraries

• Communicate with you about your travel plans

• Coordinate with lodges, guides, and travel partners on your behalf

• Manage inquiries, bookings, and confirmations

We use the information you provide to plan and deliver your travel experience.

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Communications

We use your information to:

• Respond to inquiries and provide customer support

• Send important trip-related updates and confirmations

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Marketing (Opt-In Only)

We may send occasional promotional emails about Savanna Stalkers' experiences, destinations, or updates only to you, and only via email.

• You may opt out at any time using the unsubscribe link in our emails

• We do not use your information for advertising networks or third-party marketing.

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Legal & Operational Purposes

We may use your information to:

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

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How We Share Personal Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following limited circumstances.

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Service Providers

With trusted third-party providers who help us operate our business, such as:

• Website hosting and analytics (Wix)

• Email communication tools

• Secure payment processors

These providers may only use your information to perform services on our behalf and are contractually required to protect it.

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Travel Partners

With lodges, camps, guides, or operators, only when necessary to plan or confirm your travel arrangements.

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Legal Obligations

If required by law, court order, or valid legal process.

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Website Hosting & Wix

Our website is hosted on Wix, which may collect technical and usage data to ensure website functionality and security. Information submitted through our website may be stored on Wix servers, which may be located outside your country of residence.

To learn more about how Wix processes personal data, please review Wix’s Privacy Policy.

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality

• Understand website usage

• Improve user experience

You can manage or disable cookies through your browser settings, though some features may not function properly.

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Third-Party Links

Our website may contain links to third-party websites (such as lodges or tourism partners). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

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Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please get in touch with us so we can delete it.

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Data Security & Retention

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide our Services

• Meet legal or regulatory obligations

• Resolve disputes

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Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your personal information

• Withdraw consent for marketing communications

You may exercise these rights by contacting us using the details below.

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International Data Transfers

Your personal information may be stored or processed outside your country of residence. Where required, we rely on recognized legal safeguards to protect international data transfers.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, or if you wish to exercise your rights, don't hesitate to get in touch with us:

Email: info@savannastalkers.com

For applicable data protection laws, Savanna Stalkers is the data controller of your personal information.